📢📢Thank you for choosing www.solarflarefold.com! To ensure that you are satisfied with your purchase, we have established the following refund terms. If you are not satisfied with your purchase, please refer to the information below to understand the relevant return and refund policies.

1. Refund Request Conditions
Return Period: You have 14 days from the date you received the product to request a refund.
Item Condition: The returned product must be unused, unwashed, and retain the original tags and packaging. We do not accept returns of used or damaged products.

2. Refund Process
Request a refund: Please contact our customer service team via email at [email protected] to request a refund and provide your order number and relevant information.
Return Address: We will provide a return address after your refund request is approved. Please ensure that the product is properly packaged to avoid damage during transportation.
Return Shipping Cost: Unless the product is defective or incorrect, the return shipping cost is borne by the customer.

3. Refund Processing
Once we receive the returned item and confirm that it meets the refund conditions, the refund will usually be processed within 2 business days. The refund will be returned to your original payment method.

4. Special Circumstances
If the item you received has quality problems or the wrong item was sent, please contact our customer service team in time and we will provide you with a full refund or replacement solution.

5. Contact Us
If you have any questions or need further assistance during the refund application process, please feel free to contact our customer service team:
Email: [email protected]

We hope you are satisfied with our products and thank you for your support and understanding!